Privacy policy
# Privacy Policy
**Last updated: February 1, 2026**
illuWeave is a brand operated by AMSAACO LLC, a California limited liability company (“we,” “us,” or “our”). We operate this website and online store (the “Services”) to provide customers with access to our products and related services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit or use the Services, make a purchase, communicate with us, or otherwise interact with illuWeave.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall govern with respect to personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
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## 1. Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.
Depending on how you interact with the Services, we may collect:
### Contact Information
- Name
- Email address
- Billing address
- Shipping address
- Phone number (if voluntarily provided)
### Transaction Information
- Products viewed, purchased, returned, or exchanged
- Order details and purchase history
### Payment Information
Payment information is processed securely by third-party payment providers. We do not store complete payment card numbers.
### Account & Communications Information
- Customer support inquiries
- Emails and communications with us
- Information voluntarily submitted through forms or messages
### Device & Usage Information
- IP address
- Browser type
- Device identifiers
- Operating system
- Referring URLs
- Website interactions and browsing behavior
- Cookie and analytics data
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## 2. Sources of Personal Information
We may collect personal information:
- Directly from you
- Automatically through your use of the Services
- From Shopify and integrated ecommerce services
- From payment processors, shipping providers, analytics providers, and marketing partners acting on our behalf
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## 3. How We Use Personal Information
We may use personal information to:
- Operate and maintain the Services
- Process transactions and fulfill orders
- Provide customer support
- Communicate regarding purchases, returns, or inquiries
- Send marketing or promotional communications
- Improve our website, products, and customer experience
- Analyze usage and website performance
- Detect, investigate, and prevent fraud or unauthorized activity
- Enforce our policies and Terms of Service
- Comply with legal obligations
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## 4. Marketing Communications
If you subscribe to marketing communications, we may send promotional emails regarding products, updates, or offers.
You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.
We do not sell personal information for monetary compensation.
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## 5. How We Disclose Personal Information
We may disclose personal information to:
- Shopify and ecommerce infrastructure providers
- Payment processors
- Shipping and fulfillment providers
- Analytics and marketing service providers
- IT, hosting, and security providers
- Professional advisors or legal authorities when required by law
- Parties involved in a merger, acquisition, restructuring, financing, or sale of assets
These parties are authorized to use personal information only as necessary to provide services to us or comply with legal obligations.
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## 6. Shopify Relationship
Our online store is hosted by Shopify.
Shopify may process personal information to provide and improve its services, including fraud prevention, payment processing, analytics, and storefront functionality.
Information submitted through our store may be transferred to and processed by Shopify and its affiliates or service providers in countries outside your jurisdiction.
For additional information regarding Shopify’s privacy practices, please visit:
https://privacy.shopify.com
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## 7. Cookies & Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to:
- Operate the website
- Remember preferences
- Analyze traffic and performance
- Improve functionality and user experience
- Support advertising and marketing efforts
Third-party services such as Shopify, Google Analytics, Meta/Facebook, and other ecommerce or advertising partners may use cookies or similar technologies to collect information regarding your interactions with the Services and other websites.
You may control cookies through your browser settings. Disabling certain cookies may affect functionality of the Services.
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## 8. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Restrict or object to certain processing activities
- Request information regarding disclosure practices
Where legally required, we honor Global Privacy Control (GPC) signals.
Privacy requests may be submitted to:
Support@illuWeave.com
We may need to verify your identity before fulfilling certain requests.
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## 9. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect, use, disclose, or retain
- Request access to personal information
- Request correction or deletion of personal information
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information, where applicable
- Receive equal service and pricing regardless of exercising privacy rights
illuWeave does not sell personal information for monetary compensation and does not knowingly share personal information for cross-context behavioral advertising in a manner requiring an opt-out under applicable law.
California privacy requests may be submitted to:
Support@illuWeave.com
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## 10. Data Security & Retention
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
- Provide the Services
- Complete transactions
- Maintain business and tax records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
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## 11. Children’s Privacy
The Services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.
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## 12. International Data Transfers
Your information may be transferred to, processed, and stored in countries outside your jurisdiction, including the United States.
Where required by law, we rely on recognized legal mechanisms for international data transfers.
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## 13. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties.
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## 14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon posting to the website. The updated version will include a revised “Last updated” date.
Continued use of the Services after updates are posted constitutes acceptance of the revised Privacy Policy.
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## 15. Contact Us
For privacy questions or requests, contact:
**illuWeave**
Operated by AMSAACO LLC
Email: Support@illuWeave.com